3 valuable tips to focus on in 2918 are, build relationships with customers, use influencers to stay relevant and make your brand values clear. You absolutely need to build relationships with your customers.
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3 valuable social listening tips to focus on in 2918 are, build relationships with customers, use influencers to stay relevant and make your brand values clear.
You absolutely need to build relationships with your customers. “You need to delight the customer consistently, whether it’s by greeting users personally, providing targeted content and offers or having social media touch-points that connect with them on their level.” This will help you build trust and a good reputation with your customers.
A great way to stay relevant and reach a wider audience is by using influencers. Influencers talk about your product on their platform, therefore, reaching their pre-established and widening the audience you reach.
Last but not least be sure to make your brand values clear! Establishing your brand values will allow your customers to connect with your company on a personal level.
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